Hello Dugnrie,
welcome to the Polycom Community.
I am aware that you responded to an older post in regards of upgrading a unit and ending in a reboot loop but can you confirm what lead your unit to do this or at least verify:
- Did you try to flash a software and what version did you try?
- Is your unit a CX5000 or a CX5000HD or a Microsoft Round Table?
- What Operating system did you use and did you run the Command Box as an Administrator?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services